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News, Insights, editorial and comments on hot topics relating to Strategic Partnerships

TO BRM or not to BRM?

Part 1: Your Motivation as an IT Leader

Baxter Thompson Ltd, Jon Baxter
July 2015

There are three fundamental areas to consider in deciding whether your company is ready for a Business Relationship Manager (BRM): 1) Your motivation as an IT leader 2) Business partner and IT Organisation Maturity 3) Skills of the BRM required and existing skills within the current organisation 1) Your motivation as an IT leader. The point at which you realise there is a requirement, and the fact that you need to do something differently is crucial in terms of starting…

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Passionate about BRM

Jon Baxter explains why BRM and why Reconnaissance for IT

Baxter Thompson Ltd, Jon Baxter
March 2015

Getting home in time for dinner! It's only been in the past few years that experience, industry knowledge and thought leadership have started to come together and rally around the cause of Business Relationship Management as a tonic to the ills of alignment between business partners and IT service providers. Some people called out to Strategy in ITIL and the formulation of services, others related to the notion of defining demand management processes and still others called for better skilled…

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