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News, Insights, editorial and comments on hot topics relating to Strategic Partnerships

Learning To Drive

Breaking The Cycle of Negative Feedback

Baxter Thompson Ltd, Jon Baxter
September 2017

Our surveys suggest Value Management is the third biggest challenge IT Business Partners face. Given where we currently are as an industry it is also a fundamental enabler on gaining credibility with our peers. I argue that a lack of Value Management (and as part of that Continuous Improvement) in an organisation is the root cause to why IT departments find it so difficult to get beyond what I call a “Service Partner” level. That is where an IT department…

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The Grab@Pizza Business Simulation Game

Business Relationship Management

Baxter Thompson Ltd, Jon Baxter
October 2016

This article is the second part of two that discusses the outcomes of the BRMIConnect,written by Paul Wilkinson, owner and director of Gamingworks, a Baxter Thompson Partner who licences the "Grab-a-Pizza" Business / IT simulation. ‘This was incredible….’, ‘I am so pleased I attended this session…..’ , ‘ I have to do this exercise with our key stakeholders….’, ‘….this clearly shows we have a long, hard, rocky road ahead of us if we want to be seen as a strategic…

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