Online Training Terms and Conditions

Baxter Thompson Ltd ("us", "we", or "our") operates , and the learning management system (the "Platform").

By using the platform, you agree to the following terms and conditions:


Upon successful subscription to your online training, you agree to be bound by these Terms and Conditions which shall take effect immediately. If you do not agree with the Terms and Conditions, please do not complete payment on our paid platform.

You will be required to fill out some registration information in order to confirm your place on the Course. For courses that are not offered free of charge, you will be required to submit your payment details. Payment for your course will be taken through Credit or Debit card. For Credit and Debit card payments we use a secure third party solution, Stripe.

For paid courses, once you have clicked to confirm the booking and payment for the Course has cleared we will send you a confirmation email to confirm your place on the Course at which point a binding contract between you and us will have been formed. For access to our free courses, you will be subject to our terms and conditions.

The duration of the course or any other prescribed duration as specified in the confirmation email is following the date on which we send login details and passwords confirmation for accessing the course(s) or successful automatic enrolment. We will not be obligated to commence or continue provision of the online course if you fail to complete the online course within the subscription period.


We are confident that you will be highly satisfied with our online training. Do make sure you read the detailed programme information before you make your purchase.

You’ll need to email us at [email protected] to cancel your purchase. Normally no refunds can be given after 15 days.

Login Details

You understand and agree that you are responsible for maintaining the confidentiality of your Login Details and agree not to provide them to any other person. You specifically agree that you are responsible for any activities that occur under your account.

Access to the online training portal is controlled by each user having unique account details. These take the form of a username, password, and where necessary, Two Factor Authentication key. Your IP Address details are recorded and may be locked as a security precaution should the number of failed access attempts be more than a prescribed number.

You must keep your username and password confidential and must not share them with anyone else. We may disable any account at any time if we believe that you have failed to comply with these conditions of use. Please note that sharing account details is an offence under the Computer Misuse Act 1990.

You agree that Baxter Thompson Ltd is not responsible for any damages or losses resulting from any breach of security caused by your failure and/or the failure of other persons who obtain access through you to maintain the confidentiality of your Login Details. You agree to notify Baxter Thompson Ltd immediately if you suspect that your Login Details have been lost or stolen or that an unauthorised person has obtained access to the Service using your Login Details.

You are responsible for obtaining access to the website (including access to the Internet via an Internet Service Provider and any associated costs) and for maintaining your computer system and any other equipment required by you to access the website. Baxter Thompson Ltd makes no warranties regarding the access, speed, timeliness or availability of the Internet or network services.

Access To The Training Portal

You are solely responsible for making sure you have sufficient and compatible hardware, software, telecommunications equipment and Internet service necessary for use of the training portal.
If you use the training portal, you agree to use at least the following minimum technology specification:

For Online Training:

  • PC or Laptop running at least Windows 7 or above, or alternatively a MAC computer; minimum specification of 128 MB (256MB recommended) RAM and a minimum of a 500MHz Processor.
  • Minimum Screen Display Size of 15” (17” widescreen or above recommended).
  • Headphones or speakers connected to your computer – to listen to video tutorials.
  • A Web Browser (Chrome is recommended) with Adobe Flash Player installed. (Flash Player 10 recommended).
  • A webcam and a microphone.
  • A reliable Internet connection of at least 1 Mbps – to view video tutorials.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and of the material published on it unless otherwise stated. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us. You agree not to record (audio or video) a course or any part of a course using any recording device.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Commentary and other materials posted on our site are provided solely for the purpose of providing information about Baxter Thompson Ltd. and its products and services. For Contributions made by you in the Forum, please see our privacy policy.

Whilst we have taken reasonable care in the preparation of the contents of our site, our site and all its contents are provided on an “as is” basis. We do not warrant the accuracy, completeness or usefulness of any information contained on our site.

Changes To These Terms and Conditions

We may update these terms from time to time. We will notify you of any changes by posting them on the Site. You are advised to review them periodically for any changes.

Contact Us

If you have any questions about these Terms, please contact us.

Crown House, 27 Old Gloucester Street
WC1N 3AX United Kingdom

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