As part of its shift from IT provider to Digital Peer, DfTs Digital Service created an Innovation Lab as part of its new capability in May 2017.

In the session, we will share the highs and lows of this journey, how we have started to stimulate, surface and shape demand for digital, data and technology and the impact this has had on the way the profession is viewed internally.

In the second part of the session, there will be the opportunity to experience one method that we use to develop ideas and build consensus in teams.