IT BP Forum June
With shared understanding of needs and agreement on outcomes, you're already halfway there! Typically though, organisational change is tackled the wrong way round, starting with solutions and then dealing with the almost inevitable resistance. How then does a needs-based, outcome-oriented approach actually work?
Agendashift founder Mike Burrows is the author of Kanban from the Inside (2014) and Agendashift: Outcome-oriented change and continuous transformation (2018). He is recognised for his pioneering work in Lean, Agile, and Kanban and his advocacy for participatory and outcome-oriented approaches to change, transformation, and strategy. Prior to his consulting career, Mike was global development manager and Executive Director at a top tier investment bank, and CTO for an energy risk management startup.
49 minutes 12 seconds