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Passionate about BRM

Jon Baxter explains why BRM and why Reconnaissance for IT

Baxter Thompson Ltd, Jon Baxter
March 2015

Getting home in time for dinner! It's only been in the past few years that experience, industry knowledge and thought leadership have started to come together and rally around the cause of Business Relationship Management as a tonic to the ills of alignment between business partners and IT service providers. Some people called out to Strategy in ITIL and the formulation of services, others related to the notion of defining demand management processes and still others called for better skilled…

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