Where are you now and what is your challenge?


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00:20 Organisation Partner Maturity Model
03:16 Where Are We today? - Survey Results
04:20 Our Challenge - Why Are We Stuck at “Service Partner Status”
04:55 Negative Feedback Loops
07:43 Symptoms Of Negative Feedback Loops
08:35 Impact For Partners
09:15 Positive Feedback Loops
10:55 Symptoms Of Positive Feedback Loops
11:25 Impact For Partners
11:55 Breaking The Cycle