Thierry Ackermann



TITLE: Managing Consultant

SPECIALIST AREA: Senior IT Executive and technology and service transformation leader

Skills: Strategy Formulation & Deployment; Creating Technology Roadmap & Operating Models; Delivering Change Programmes & Transformations; Leading Global Service Operations; Driving Performance Managment; Systematic Problem Solving; Leadership and People Managment; Creating High Performing Team from Diverse Culture; Consulting, Coaching and Mentoring; Leveraging Industry Best Practice Frameworks.

Qualifications: Thierry has a proven track record in planning, designing, implementing, operating and transforming IT solutions and business services. Employed by GSK in Switzerland, Belgium, Ireland and UK/US for over 20 years in positions of increased responsibility, his career culminated in key roles such a VP Global IT Business Partner and VP Head of Business Service Centre leading a business service operation footprint of 850 people delivering finance, IT, HR, procurement, facilities and the delivery of digital business services. He successfully created and drove large-scale change programmes and organisational transformations, for startups (TruMyl; FastForward FFWD) and established companies (Society for Entrepreneurial Education and Development S.E.E.D.). 

Thierry earned a bachelor of science (BSc) in Economics & Computer Science and is an accredited Chartered IT Professional (CITP) by the British Computer Society (BCS). Born in Switzerland he also lived and worked several years in Brussels (Belgium) and Dublin (Ireland) and is now based in London since 2003. English, German and French speaking.

Delivered £11m in cost reduction targets (50% overall) by re-designing, transforming and consolidating the global business partnering function

Creating Technology Roadmaps and Operating Models

Successfully re-engaged 850+ business service centre staff, through focused capability development initiatives improving staff morale, discretionary effort & retention ratings

Creating High Performing Teams

Lead a global IT Organisation comprising 420+ people in 80+ countries with a £43m annual budget and a £15m project portfolio

Leading Global Service Operations

Thierry has natural ability to collaborate effectively at all levels and to establish rapport and credibility with diverse stakeholder groups in complex matrix environments. Developed a strong understanding of how business functions operate, the politics that influence decisions and how global issues and trends affect them.  





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