IN BRIEF

TITLE: Consulting Associate

SPECIALIST AREA:  IT (service) management, DevOps, Business-IT relationships, IT operating models.

Skills: Writing, Speaking, Connecting, Training, Facilitating

Experiences:  Mark Smalley, also known as The IT Paradigmologist, thinks, writes and speaks extensively about IT 'paradigms' – in other words our changing perspectives on IT. His current interests are the digital enterprise, IT operating models, value of IT, business-IT relationships, co-creation of value, multidisciplinary collaboration, working with complexity, and as the overarching theme, management of information systems in general. People collaborate with Mark to discover where they are and to visualize where they want to be. Mark is an IT Management Consultant at Smalley.IT