Convergence Essentials For IT®

25/04/2018 08:00 to 26/04/2018 18:00

To Be Determined - London
London, United Kingdom

Terms and Conditions Apply (click to view)

Gain Trust And Credibility With Business Peers In Your Organisation Through Practising Our Unique System.

ONLY with consistent application over time of the techniques taught on the workshop and online coaching programme will you:
  • Gain trust and credibility with business and IT peers and earn the right to be at the decision-making table
  • Link business outcomes to technology solutions.
  • See and understand the bigger picture across the technology AND people dimensions.
  • Diagnose the root cause(s) of common failure modes and react appropriately.
  • Be able to develop hybrid solutions that focus on HOW work is done and not just WHAT work is done in delivering a service.
You will have the confidence to start immediately applying the theory learnt to your working environment as a result of completing this workshop and online coaching programme.
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Experience Counts

This opportunity has been designed with you, the IT professional, in mind - based on the experience, research, consulting engagements and teaching assignments that Baxter Thompson Associates have had the privilege to deliver over the past 14 years.

In addition, you will benefit from the associate’s extensive own experience in the field from conducting IT Business Partner roles. The workshop and coaching will include relevant examples and case studies. 

Action and Outcome Focused

You will be asked to immediately apply the theory learnt in group interactions, applied tutorials, and homework. To maximise knowledge transfer and confidence, the structure is balanced between theory and practice. 

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2 Day Course Structure and 5 hours 1:1 Coaching

You will learn two easy to remember frameworks that help you to be consistent and remind you of the theory in your day to day interactions. We'll set realistic objectives for you on your return to work to orient your activity, use the tools in the best way applicable to your context to give you the best chance of success

The V.I.T.A.R. Framework (TM)

  • Value Proposition
  • Influence
  • Trust
  • Alignment Process
  • Relationship Portfolio Management

The D.M.A.R.C. Framework (TM)

  • Define Outcomes
  • Measure Outcomes
  • Align Outcomes to IT activities
  • Root Cause Analysis on the expectation gap
  • Continuous Improvement
For each tried and proven aspect we’ll teach you how to apply the best techniques and concepts, how both models fit together and only by being consistent in applying BOTH models will you lay the foundations of Strategic IT Partnering.
You will be asked to immediately apply the theory learnt in group interactions, applied tutorials, and homework. To maximise knowledge transfer and confidence, the structure is balanced between theory and practice.

Partnering Is For Everyone!

Who should attend?

The Convergence Essentials for IT™ 2-day workshop and online 1:1 coaching is ideally suited for service delivery managers, project managers, business analysts, architects and external service providers working in the Information Technology Function.

It is for participants who:

  • Interacts with business stakeholders on a regular basis 
  • Recognises the need a consistent method to deliver a step change in their department’s performance
  • Are eager and willing to invest in their personal development
  • Are prepared to change their personal habits and commit to working and behaving differently.
Ticket Type Sales End Price Quantity


To Be Determined - London
    United Kingdom


From 25/04/2018 08:00
To 26/04/2018 18:00


Baxter Thompson Ltd
+ 44 20 33 84 94 63

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  • Baxter Thompson Associates is a trading name of Baxter Thompson Ltd, Registered in the UK. Company number 07065708. VAT Registered.
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