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Managing Difficult People
Business Relationship Management
This post is an aide-memoire for Business Relationship Managers to help identify the key styles of engagement with Business stakeholders . It is last in a series of posts on how to influence others. In our last post we explored the various styles of engagement used in negotiations and sales interactions, and how we can recognize and utilize those to our advantage. Let's now move on to a topic that we will all inevitably encounter: managing challenging people. The key…
Adopting Different Styles of Engagement
Business Relationship Management
This post is an aide-memoire for Business Relationship Managers to help identify the key styles of engagement with Business stakeholders . It is part of a series of posts on how to influence others. In our last post we discussed negotation techniques and how to utilize them, let’s further hone our skills by exploring and adopting different styles of engagement. It's important to recognize and master the different styles of engaging in order to achieve our ultimate goal of influencing…